Pie in the sky. Evolving passenger experiences throughout Helsinki airport.
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School of Arts, Design and Architecture |
Master's thesis
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Author
Date
2017
Department
Major/Subject
Mcode
Degree programme
Language
en
Pages
144
Series
Description
Supervisor
Uusitalo, SeveriThesis advisor
Lucero, AndrésKeywords
airport, passenger experiences, experience design, behaviours, customer journey mapping
Other note
Ei arkistokappaletta