Designing User-Centric Private Conversation Methods in the Metaverse

Loading...
Thumbnail Image

URL

Journal Title

Journal ISSN

Volume Title

Perustieteiden korkeakoulu | Master's thesis

Date

2023-08-21

Department

Major/Subject

Security and Cloud Computing

Mcode

SCI3113

Degree programme

Master’s Programme in Security and Cloud Computing (SECCLO)

Language

en

Pages

62

Series

Abstract

The metaverse is an emerging medium for remote interactions, allowing users to engage in immersive experiences with others in virtual environments, such as attending concerts, business meetings, or social gatherings with friends. Private conversation is an important feature that improves the overall experience in the metaverse. This essential element of virtual interactions allows the exchange of sensitive information and promotes self-disclosure, a key factor in building interpersonal relationships. However, current methods for establishing private conversations have several limitations. In Private Talk, floating icons above the users' avatars do not feel natural and break the immersion. Meanwhile, creating private rooms and teleporting to them disrupts the flow of experience. The goal of this thesis is to design private conversations in the metaverse. First, we surveyed existing methods for establishing private conversations by assessing popular applications and online sources. Second, we developed our own application where we implemented two baseline methods for private conversations, Private Talk and private room. Next, we conducted a user study where we invited 12 participants to evaluate the baseline methods and propose their own methods. We employed questionnaires and conducted interviews to gather suggestions and valuable insights. A thematic analysis of the interview transcripts identified six themes; minimizing background noise, isolation for enhanced feeling of privacy, indicators and distinctions of privacy mode, easy and natural methods in virtual environments, and privacy concerns. From our results, we developed design implications for improving private conversation methods in the metaverse. Our findings aim to guide the design of the future metaverse.

Description

Supervisor

Di Francesco, Mario

Thesis advisor

Welsch, Robin

Keywords

metaverse, virtual reality, social VR, privacy, thematic analysis

Other note

Citation