Description of crowdsourcing and AI-based tool for knowledge management and systems change in public services

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorUlmanen, Sannaen_US
dc.contributor.authorHirvonen, Marien_US
dc.contributor.authorTattersall, Peteren_US
dc.contributor.authorRistikari, Tiinaen_US
dc.contributor.authorKuo, Vincenten_US
dc.contributor.authorVirta, Perttien_US
dc.contributor.authorJurvanen, Tanjaen_US
dc.contributor.authorNiemelä, Mikaen_US
dc.contributor.departmentDepartment of Civil Engineeringen
dc.contributor.groupauthorStructures – Structural Engineering, Mechanics and Computationen
dc.contributor.organizationTampere Universityen_US
dc.contributor.organizationItsenäisyyden juhlavuoden lastensäätiö ITLAen_US
dc.contributor.organizationHahmota Oyen_US
dc.contributor.organizationPohjois-Pohjanmaan hyvinvointialueen_US
dc.contributor.organizationCity of Tampereen_US
dc.contributor.organizationUniversity of Ouluen_US
dc.date.accessioned2024-08-06T08:03:11Z
dc.date.available2024-08-06T08:03:11Z
dc.date.issued2024-06-01en_US
dc.description.abstractThis study presents a crowdsourcing IT platform and working model intended to support knowledge management processes and systems change to help public service organizations fulfill their purpose and perform their tasks in a rapidly changing environment. The tool brings together tacit and explicit knowledge regarding organizational processes in one database and provides an AI-assisted platform for knowledge processing. Additionally, it allows for disseminating refined data to grassroots-level actors, enables the implementation of initiatives, and monitors their effectiveness. By utilizing crowdsourcing, the tool leverages the collective intelligence of actors across organizational boundaries, thereby promoting collective, knowledge-based learning and organizational self-renewal.en
dc.description.versionPeer revieweden
dc.format.extent29
dc.format.mimetypeapplication/pdfen_US
dc.identifier.citationUlmanen, S, Hirvonen, M, Tattersall, P, Ristikari, T, Kuo, V, Virta, P, Jurvanen, T & Niemelä, M 2024, 'Description of crowdsourcing and AI-based tool for knowledge management and systems change in public services', International Journal of Innovation and Technology Management, vol. 21, no. 4, 2450027. https://doi.org/10.1142/S0219877024500275en
dc.identifier.doi10.1142/S0219877024500275en_US
dc.identifier.issn0219-8770
dc.identifier.issn1793-6950
dc.identifier.otherPURE UUID: fda8f7c4-9da1-4778-b7d5-60590e180635en_US
dc.identifier.otherPURE ITEMURL: https://research.aalto.fi/en/publications/fda8f7c4-9da1-4778-b7d5-60590e180635en_US
dc.identifier.otherPURE LINK: https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=aalto_pure&SrcAuth=WosAPI&KeyUT=WOS:001151977600001&DestLinkType=FullRecord&DestApp=WOS
dc.identifier.otherPURE LINK: http://www.scopus.com/inward/record.url?scp=85196887594&partnerID=8YFLogxK
dc.identifier.otherPURE FILEURL: https://research.aalto.fi/files/153151627/ulmanen-et-al-2024-description-of-crowdsourcing-and-ai-based-tool-for-knowledge-management-and-systems-change-in-public.pdfen_US
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/129762
dc.identifier.urnURN:NBN:fi:aalto-202408065336
dc.language.isoenen
dc.publisherWorld Scientific
dc.relation.ispartofseriesInternational Journal of Innovation and Technology Managementen
dc.relation.ispartofseriesVolume 21, issue 4en
dc.rightsopenAccessen
dc.subject.keywordartificial intelligenceen_US
dc.subject.keywordcollective impacten_US
dc.subject.keywordcrowdsourcingen_US
dc.subject.keywordKnowledge management toolen_US
dc.subject.keywordpublic service organizationen_US
dc.subject.keywordsystems changeen_US
dc.titleDescription of crowdsourcing and AI-based tool for knowledge management and systems change in public servicesen
dc.typeA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessäfi
dc.type.versionpublishedVersion

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