Quantifying and communicating value - a case study in the silver jewelry industry

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Journal Title

Journal ISSN

Volume Title

Perustieteiden korkeakoulu | Master's thesis

Date

2014

Department

Major/Subject

Teollisuustalous

Mcode

TU-22

Degree programme

Language

en

Pages

86 + [3] s.

Series

Description

Supervisor

Lillrank, Paul

Thesis advisor

Hurttia, Jari

Keywords

asiakasarvo, asiakasarvon kvantifioiminen, viestittäminen, arvopohjainen myynti, customer value, value quantification, value communication, value based-sales

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Citation