The role of the store in creating brand experiences in luxury fashion retailing

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School of Business | Bachelor's thesis

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Mcode

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en

Pages

40

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Abstract

This thesis studies instore brand experiences and how those are created in luxu-y fashion retailing in the contemporary digital-first market. The work focuses on examining in a comprehensive manner the recent literature on physical retailing and brand experiences in luxury fashion. The findings of this thesis suggest that physical stores still hold relevant firm and brand value to luxury fashion brands by providing unique and exceptional brand experiences that forge memorable bonds with the brand.

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Tulensalo, Onni

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