Impacts of virtual communication on business travel: the Finnish perspective

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Journal Title

Journal ISSN

Volume Title

School of Business | Bachelor's thesis

Date

2017

Department

Major/Subject

Mcode

Degree programme

(Mikkeli) Bachelor’s Program in International Business

Language

en

Pages

52

Series

Abstract

Objectives The main objectives of this study were to compare the manager’s perceptions of costs and benefits of business travel with virtual communications, to understand companies’ perspective and preferences to business travel and virtual communications in terms of cost and environmental implications and to identify the impacts of virtual communication on business travel in Finland/Finnish companies. Summary During the last decades virtual communication has improved and the methods for virtual communication play a big role in today’s business environment. While better methods for communication in the virtual environment have been adopted in companies around the globe, also the amount of business travel have increased significantly. This thesis identifies from a managerial perspective what impacts the virtual communication has on travel. The study focuses on the perceptions of managers at four international companies operating in Finland. Conclusions Virtual and physical methods for interaction are both available in today’s business environment. The viewpoints of the managers interviewed for the thesis, as well as the scholarly literature in the field, supports the complementary relationship between the two, as both have the potential to benefit the companies from economic, social and environmental aspects.

Description

Thesis advisor

Fodness, Dale

Keywords

business travel, virtual communication, economic aspect, social environment, environment

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