Service Design and User Experience Supporting the Development of IT Service Management - Case Company: Sofigate

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dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorRossi, Matti
dc.contributor.authorIssakainen, Henna
dc.contributor.departmentTieto- ja palvelutalouden laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2017-03-15T14:33:45Z
dc.date.available2017-03-15T14:33:45Z
dc.date.issued2017
dc.ethesisid14929
dc.format.extent75
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/24804
dc.identifier.urnURN:NBN:fi:aalto-201703152931
dc.language.isoenen
dc.locationP1 Ifi
dc.programmeInformation and Service Management (ISM)en
dc.subject.helecontietotalousfi
dc.subject.heleconpalvelutfi
dc.subject.heleconpalvelumuotoilufi
dc.subject.heleconkäytettävyysfi
dc.subject.heleconkokemusfi
dc.subject.helecontietotekniikkafi
dc.subject.keywordservice designen
dc.subject.keyworduser experienceen
dc.subject.keywordIT managementen
dc.subject.keywordservice developmenten
dc.titleService Design and User Experience Supporting the Development of IT Service Management - Case Company: Sofigateen
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi

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