Service Design and User Experience Supporting the Development of IT Service Management - Case Company: Sofigate
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Journal Title
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School of Business |
Master's thesis
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Authors
Date
2017
Department
Major/Subject
Mcode
Degree programme
Information and Service Management (ISM)
Language
en
Pages
75
Series
Description
Thesis advisor
Rossi, MattiKeywords
service design, user experience, IT management, service development