Askel hyvinvoinnin tulevaisuuteen - palvelumuotoilun tapaustutkimus apteekissa

dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.advisorRoto, Virpi
dc.contributor.advisorKronqvist, Juha
dc.contributor.authorTomaszewski, Iris
dc.contributor.departmentDepartment of Mediaen
dc.contributor.departmentMedian laitosfi
dc.contributor.schoolTaiteiden ja suunnittelun korkeakoulufi
dc.contributor.schoolSchool of Arts, Design and Architectureen
dc.contributor.supervisorVuori, Rasmus
dc.date.accessioned2013-06-27T09:37:38Z
dc.date.available2013-06-27T09:37:38Z
dc.date.issued2013
dc.description.abstractThis thesis is part of InPractice research project. It describes a user-centered design process, which aims to envision new service possibilities for pharmacies to encourage self-management of health and wellbeing. The thesis project was done by applying methods such as co-design workshop, storyboard and prototypes to design a concept with the pharmacy customers and employees. The end result in the project is a prototype of a service called Vitamiini info. It is a touch screen application through which one can search and compare vitamin products in the pharmacy. The prototype was tested with four customers and two employees. The results suggest that this kind of service would encourage self-service and offer an alternative for those who would rather not ask for the help of the pharmacy staff. By taking into account the current values in pharmacy services and the technological trends in healthcare and wellbeing this thesis suggests a service concept for a pharmacy that contributes to the gradual transformation in the field of wellbeing.en
dc.format.extent72
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/10354
dc.identifier.urnURN:NBN:fi:aalto-201305092099
dc.language.isoenen
dc.programmeMaster's Degree Programme in New Mediaen
dc.programmeUuden median maisteriohjelmafi
dc.relation.haspartVitamiini info url: http://198.38.92.172:8080/apteekki3/jsp/haku.jsp Documentation of the project: http://www.iristomaszewski.com/thesis
dc.subject.keywordservice designen
dc.subject.keywordinteraction designen
dc.subject.keywordprototypeen
dc.subject.keywordprototypingen
dc.subject.keywordhealthen
dc.subject.keywordwellbeingen
dc.subject.otherNew mediaen
dc.titleAskel hyvinvoinnin tulevaisuuteen - palvelumuotoilun tapaustutkimus apteekissafi
dc.titleA Step Towards the Future of Wellbeing – Pharmacy Service Design Caseen
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi

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