Waving User Experience - a case study of designing bridge experiences on future ships
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School of Arts, Design and Architecture |
Master's thesis
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Authors
Date
2013
Department
Major/Subject
Mcode
Degree programme
Degree Programme in Industrial and Strategic Design
Teollisen muotoilun koulutusohjelma
Teollisen muotoilun koulutusohjelma
Language
en
Pages
61
Series
Abstract
This thesis aims to study the experiences that a captain would prefer in future ship operations on a tugboat bridge. The case study is based on “operations on future ships”, a case collaborating with Rolls-Royce Marine and other research companies. In this case study, the subjects covered captains and seafarers who work or used to work on tugboats, cargo ships or supply vessels. Researchers carried out user studies by using methods including field studies and in-depth interviews, which identified several experiences that seafarers may appreciate. The author concentrates on the tugboat bridge. He set User Experience Targets “sense of control” and “feeling of comfortable in using technology” based on the study findings and developed one tugboat bridge concept. Experts and a top user evaluated this concept. The results of this study indicate that a sense of control is the experience that captains may expect and enjoy and that a feeling of comfort is still not accepted, though the studies discovered few situations, which seafarers are still suffering uncomfortably.Description
Supervisor
Virpi, RotoKeywords
User Experience, Bridge operation, Maritime, bridge design, UX targets