Enterprise system implementation - A case study about key factors in successful user adoption
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Journal Title
Journal ISSN
Volume Title
School of Electrical Engineering |
Master's thesis
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Authors
Date
2010
Major/Subject
Laskennallinen tekniikka
Mcode
S-114
Degree programme
Language
en
Pages
[7] + 54 s. + liitt. 4
Series
Description
Supervisor
Sams, MikkoThesis advisor
Hakulinen, PaulaKeywords
enterprise system, yritysjärjestelmä, ERP, toiminnanohjausjärjestelmä, enterprise resource management, asiakashallintajärjestelmä, CRM, käyttöönotto, customer relationship management, järjestelmän omaksuminen, implementation, user adoption