From within and in-between – co-designing organizational change

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Volume Title

A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

Date

2021

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Language

en

Pages

18

Series

CoDesign: International Journal of CoCreation in Design and the Arts, Volume 17, issue 1, pp. 101-118

Abstract

This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants’ engagement and entangled interactions.

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Keywords

Organizational change, collaboration, co-design, innovation, emergence, facilitation, Design

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Citation

Salmi, A & Mattelmäki, T 2021, 'From within and in-between – co-designing organizational change', CoDesign: International Journal of CoCreation in Design and the Arts, vol. 17, no. 1, pp. 101-118. https://doi.org/10.1080/15710882.2019.1581817