From within and in-between – co-designing organizational change

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A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
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Date
2021
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Mcode
Degree programme
Language
en
Pages
18
1-18
Series
CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS
Abstract
This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants’ engagement and entangled interactions.
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Keywords
Organizational change, collaboration, co-design, innovation, emergence, facilitation, Design
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Citation
Salmi , A & Mattelmäki , T 2021 , ' From within and in-between – co-designing organizational change ' , CoDesign: International Journal of CoCreation in Design and the Arts , vol. 17 , no. 1 , pp. 101-118 . https://doi.org/10.1080/15710882.2019.1581817