Implementing ICT-supported training in organizations - a service and relationship management view

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Volume Title

Helsinki University of Technology | Licentiate thesis
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Date

2005

Department

Tietotekniikan osasto

Major/Subject

Telecommunications management

Mcode

T-124

Degree programme

Language

en

Pages

110

Series

Description

Supervisor

Smeds, Riitta

Thesis advisor

Smeds, Riitta

Keywords

ICT-support, training, e-learning, service management, relationship management, internal marketing, human resource development, process simulation, action research, case study research

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Citation

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https://urn.fi/URN:NBN:fi:aalto-202104155795

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[lic] Teknillinen korkeakoulu / TKK