Remote Interviews and Visual Timelines with Patients

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openAccess
Journal Title
Journal ISSN
Volume Title
A3 Kirjan tai muun kokoomateoksen osa
Date
2021-05-27
Major/Subject
Mcode
Degree programme
Language
en
Pages
5
845-849
Series
Public Health and Informatics, Studies in Health Technology and Informatics, Volume 281
Abstract
This article aims to support the design of remote user studies in the healthcare and well-being field. We introduce lessons learned from conducting remote interviews and using visual timelines as pretasks involving patients from two eHealth projects. Based on our experience, we conclude that remote interviews and visual timelines can provide rich data about user needs. However, careful planning is required. Building trust, rapport, confidentiality, and privacy requires extra effort from the researcher in studies involving sensitive topics. In this paper, we present a list of practical tips for planning qualitative health-related user studies.
Description
Keywords
eHealth, patients, remote interviews, user needs, visual timeline
Other note
Citation
Valkonen , P , Karisalmi , N , Kaipio , J & Kujala , S 2021 , Remote Interviews and Visual Timelines with Patients : Lessons Learned . in Public Health and Informatics . Studies in Health Technology and Informatics , vol. 281 , IOS Press , pp. 845-849 . https://doi.org/10.3233/SHTI210298