What You Don't Know... Can't Hurt You? A Natural Field Experiment on Relative Performance Feedback in Higher Education

Loading...
Thumbnail Image
Access rights
openAccess
Journal Title
Journal ISSN
Volume Title
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
This publication is imported from Aalto University research portal.
View publication in the Research portal
View/Open full text file from the Research portal
Date
2019-08-01
Major/Subject
Mcode
Degree programme
Language
en
Pages
3714-3736
Series
Management Science, Volume 65, issue 8
Abstract
This paper studies the effect of providing feedback to college students on their position in the grade distribution by using a natural field experiment. This information was updated every six months during a three-year period. We find that greater grades transparency decreases educational performance, as measured by the number of examinations passed and grade point average (GPA). However, self-reported satisfaction, as measured by surveys conducted after feedback is provided but before students take their examinations, increases. We provide a theoretical framework to understand these results, focusing on the role of prior beliefs and using out-of-trial surveys to test the model. In the absence of treatment, a majority of students underestimate their position in the grade distribution, suggesting that the updated information is “good news” for many students. Moreover, the negative effect on performance is driven by those students who underestimate their position in the absence of feedback. Students who overestimate initially their position, if anything, respond positively. The performance effects are short lived—by the time students graduate, they have similar accumulated GPA and graduation rates.
Description
Keywords
Other note
Citation
Azmat , G , Bagues Fernandez , M , Cabrales , A & Iriberri , N 2019 , ' What You Don't Know... Can't Hurt You? A Natural Field Experiment on Relative Performance Feedback in Higher Education ' , Management Science , vol. 65 , no. 8 , pp. 3714-3736 . https://doi.org/10.1287/mnsc.2018.3131