Applying service design tools to improve service quality in small organizations

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Journal Title

Journal ISSN

Volume Title

Perustieteiden korkeakoulu | Master's thesis

Date

Mcode

T-76

Degree programme

Language

en

Pages

x + 88 s. + liitt. 12 s.

Series

Description

Supervisor

Kauppinen, Marjo

Thesis advisor

Novotny, Tomas

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