Service class model as a tool to simplify the external selling process and to steer demand

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Journal Title
Journal ISSN
Volume Title
Helsinki University of Technology | Diplomityö
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Date
2007
Major/Subject
Tuotantotekniikka
Mcode
Kon-15
Degree programme
Language
en
Pages
vii + 56 s. + liitt. 5
Series
Description
Supervisor
Aaltonen, Kalevi
Thesis advisor
Bruun, Weber
Keywords
supply chain management, toimitusketjun hallinta, selling process, myyntiprosessi, steering the demand, kysynnän ohjaaminen, lead-time, toimitusaika, service level, palvelutaso
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Citation