Diffusion of Telemedicine: a Multiple Case Study of Factors Influencing the Adoption of Telemedicine Technology

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dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorRossi, Matti
dc.contributor.authorTanninen, Teemu
dc.contributor.departmentTieto- ja palvelutalouden laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2017-06-13T08:15:51Z
dc.date.available2017-06-13T08:15:51Z
dc.date.issued2017
dc.description.abstractThe use of telemedicine has been an emerging phenomenon in healthcare during past decades. In short, the term telemedicine refers to the process of exchanging of clinical information between two or more spatially separated parties. Telemedicine technology can be used to deliver medical knowledge and know-how to areas where this expertise is not otherwise available. In addition, telemedicine technology might prove to be beneficial for healthcare organizations in their pursuit to seek cost-savings and increased quality of service provided for the patients. Although the information technology enabling the use of telemedicine systems has been developing at a fast pace, the diffusion of telemedicine technology in healthcare organizations has been modest. Several studies have been conducted on the acceptance of telemedicine technology but most of the emerged results could not be generalized in wider use due to the narrow scopes of the studies. Telemedicine systems implementation still lacks the best practices and solid evidence to back up the criteria to be considered when developing, deploying and using telemedicine technologies. This thesis aims to increase knowledge about the factors affecting telemedicine adoption in individual and organizational level. To study the factors influencing the rate of diffusion of telemedicine technology in Finnish healthcare organizations, six case studies of telemedicine development, deployment and use are studied through analysis of semi-structured interviews. The empirical data gathered from the interviews is reflected with the prior academic literature on telemedicine diffusion explained through technology adoption models. The key findings of the study suggest that the demonstrability of telemedicine technology’s potential benefits, organizational structures that include telemedicine practices in daily routine and sufficient allocation of time to telemedicine use have the most substantial impact on telemedicine adoption. On the other hand, the protective organizational cultures and unclear benefits of the technology are likely to hinder the rate of the adoption in healthcare organizations.en
dc.ethesisid15037
dc.format.extent64
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/26831
dc.identifier.urnURN:NBN:fi:aalto-201706135590
dc.language.isoenen
dc.locationP1 Ifi
dc.programmeInformation and Service Management (ISM)en
dc.subject.heleconpalvelutfi
dc.subject.helecontietotalousfi
dc.subject.heleconlääketiedefi
dc.subject.heleconteknologiafi
dc.subject.helecontietämyksenhallintafi
dc.subject.helecontietojärjestelmätfi
dc.subject.heleconterveydenhuoltofi
dc.subject.heleconterveystalousfi
dc.subject.keywordtelemedicineen
dc.subject.keywordhealthcareen
dc.subject.keywordtechnology adoptionen
dc.subject.keywordinformation systemsen
dc.titleDiffusion of Telemedicine: a Multiple Case Study of Factors Influencing the Adoption of Telemedicine Technologyen
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi
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