Digital Transformation of a Manufacturing Company in Light of the Digital Innovation Theory

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Volume Title

A4 Artikkeli konferenssijulkaisussa

Date

2024

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Language

en

Pages

10

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Proceedings of the 57th Annual Hawaii International Conference on System Sciences, pp. 4848-4857, Proceedings of the Annual Hawaii International Conference on System Sciences

Abstract

Many product manufacturing companies are investing in innovative uses of digital technologies to improve the value they offer their customers and users of their products. Transforming themselves from a product innovator into a digital innovator is a challenge with multiple interconnected ramifications for the entire company. Analysis of what a heavy-machinery manufacturer learned on its digital transformation journey shed light on how the organization, its approach to customers, and its culture had to change to enable the move from products to digital solutions. This paper examines these changes in light of digital innovation theory, to assess how the executive management team carried the current themes of the theory into practice. It enriches that theory by bringing customer value into the core of the framework and demonstrating how digital innovation theory supports digitality-oriented transformation of a manufacturing company. This paper also provides business executives practical guidance for managing the transformation process.

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Publisher Copyright: © 2024 IEEE Computer Society. All rights reserved.

Keywords

customer value, Digital innovation, digital transformation, executive management, organization

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Citation

Salonen, J & Fonstad, N O 2024, Digital Transformation of a Manufacturing Company in Light of the Digital Innovation Theory . in T X Bui (ed.), Proceedings of the 57th Annual Hawaii International Conference on System Sciences . Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii International Conference on System Sciences, pp. 4848-4857, Annual Hawaii International Conference on System Sciences, Honolulu, Hawaii, United States, 03/01/2024 . < https://hdl.handle.net/10125/106965 >