Sales process management in product based business - a case study from the metal industry

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Journal Title
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Volume Title
Helsinki University of Technology | Diplomityö
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Date
2009
Major/Subject
Teollisuustalous
Mcode
TU-22
Degree programme
Language
en
Pages
vi + 89
Series
Description
Supervisor
Lillrank, Paul
Thesis advisor
Lautsuo, Pyry
Keywords
sales process, myyntiprosessi, process management, prosessien johtaminen, process improvement, prosessien kehittäminen
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