Sales process management in product based business - a case study from the metal industry

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Journal Title

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Volume Title

Helsinki University of Technology | Diplomityö
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Date

2009

Major/Subject

Teollisuustalous

Mcode

TU-22

Degree programme

Language

en

Pages

vi + 89

Series

Description

Supervisor

Lillrank, Paul

Thesis advisor

Lautsuo, Pyry

Keywords

sales process, myyntiprosessi, process management, prosessien johtaminen, process improvement, prosessien kehittäminen

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