Identifying Process Framework and Best Practices for Design Systems in Developing Public Sector Digital Services

dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorRossi, Matti
dc.contributor.authorKaringanampillil Sasidharan, Nandakumar
dc.contributor.departmentTieto- ja palvelujohtamisen laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2020-07-12T16:00:42Z
dc.date.available2020-07-12T16:00:42Z
dc.date.issued2020
dc.description.abstractDigitalisation in public sector services is growing at a rapid pace and modular development practices are very important in increasing speed and efficiency of the process. Design systems are widely used in the private industry as a modular approach towards User Interface development. The first objective of this thesis is to identify a process framework for design systems to be implemented in the development of public sector digital services. This involves identifying the different components that go into the design system and proposing a process framework which takes into account the digital service implementation processes in public sector. The second objective of the thesis is to identify best practices in the public sector design systems. For this purpose, design systems of seven countries are benchmarked and best practices of the leading countries are identified. Through this thesis a process framework for public sector design system is proposed, best practices and benchmarking methodology of leading government design systems are showcased, and literary contribution is made to expand on the research published on design systems.en
dc.format.extent76 + 3
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/45363
dc.identifier.urnURN:NBN:fi:aalto-202007124320
dc.language.isoenen
dc.locationP1 Ifi
dc.programmeInformation and Service Management (ISM)en
dc.subject.keyworddesign systemen
dc.subject.keywordgovernment digital servicesen
dc.subject.keywordpublic sector digital servicesen
dc.subject.keyworddesign system benchmarkingen
dc.subject.keyworddesign system process frameworken
dc.subject.keyworddesign system best practicesen
dc.titleIdentifying Process Framework and Best Practices for Design Systems in Developing Public Sector Digital Servicesen
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi
local.aalto.electroniconlyyes
local.aalto.openaccessno

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