The Components and Qualities of Meaningful User Experience Design for Chinese Elder People

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Perustieteiden korkeakoulu | Master's thesis
Human Computer Interaction and Design
Degree programme
Master's Programme in ICT Innovation
User experience design is like a pyramid, and the bottom layer is functional and usable. Nowadays, more and more interaction design research focuses on meaningful user experience at the top of the pyramid. This also means that measuring a good interaction design is more focused on whether it is able to achieve the psychological needs of users. After reviewing the understanding and research of meaningfulness in philosophy, psychology, and design, it is found that meaningful user research now stays at the framework and definition levels. In order to realize the gradual application in practice, this study narrowed the target group to the Chinese elderly group and conducted semi-structured interviews with the Chinese elderly and the interaction designers who designed for them. Laddering theory is used to analyze the interview content at three levels of attributes-consequences-values. After completing the conversion of qualitative data to quantitative data, the analysis obtained the components and quality of meaningful user experience for Chinese seniors. For Chinese elderly interviewees, there are six meaningful user experience components: "belongings and love", "self-esteem", "self-realization", "aesthetic", "social participant" and "social value". There are also four interaction design attributes that older users value more. From the interaction designer's data, there are four components of "belongings and love", "self-esteem", "self-realization", "social participant", and three design attributes. The study also conducted an in-depth analysis and comparison of the two sets of data and obtained the similarities and differences of meaningful user experience from the perspectives of Chinese elderly and interaction designers. The research results help us to further transform the meaningful user experience into practice and conduct an in-depth analysis of the Chinese seniors’ pursuit of meaningfulness in the user experience.
Mekler, Elisa
Thesis advisor
Mekler, Elisa
meaningful user experience, interaction design, Chinese elderly people, laddering theory
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