Smart Contract Enabled Decentralized Reputation System for E-Commerce Reviews

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openAccess
Journal Title
Journal ISSN
Volume Title
Conference article in proceedings
Date
2022
Major/Subject
Mcode
Degree programme
Language
en
Pages
13
22-34
Series
Internet of Things, Smart Spaces, and Next Generation Networks and Systems - 21st International Conference, NEW2AN 2021, and 14th Conference, ruSMART 2021, Proceedings, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Volume 13158 LNCS
Abstract
E-commerce has seen a surge in growth in the wake of the ongoing pandemic and is gaining ground worldwide. Inherently, product reviews by customers have fueled purchasing decisions. Blockchain is a decentralized ledger technology where a history of transactions are managed in an immutable manner. This technology is gaining traction as a result of general distrust and fragmentation in centralized systems. This paper proposes a smart contract enabled decentralized reputation system on a permissioned blockchain for E-commerce reviews. We present an overview of the limitations of current reputation system. We show how our approach addresses the fragmentation and credibility issues of product reviews in current reputation systems.
Description
Publisher Copyright: © 2022, Springer Nature Switzerland AG.
Keywords
Blockchain, E-commerce, Hyperledger fabric, Reputation system, Smart contracts
Other note
Citation
Kugblenu , C , Vuorimaa , P & Keller , B 2022 , Smart Contract Enabled Decentralized Reputation System for E-Commerce Reviews . in Y Koucheryavy , S Balandin & S Andreev (eds) , Internet of Things, Smart Spaces, and Next Generation Networks and Systems - 21st International Conference, NEW2AN 2021, and 14th Conference, ruSMART 2021, Proceedings . Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) , vol. 13158 LNCS , Springer , pp. 22-34 , 21st International Conference on Next Generation Teletraffic and Wired/Wireless Advanced Networks and Systems (NEW2AN) and 14th Conference on Internet of Things and Smart Spaces (ruSMART) , Virtual, Online , 30/08/2021 . https://doi.org/10.1007/978-3-030-97777-1_3