Automation Experience at the Workplace - Playing the 1980's Record?
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2021
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en
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CEUR Workshop Proceedings, Volume 2905
Abstract
When we talk about user experience of automation at work, are we back to the 1980's when computers arrived to the workplaces and automated manual work? We seem to be playing the same record of understandability, usability and automation interaction today as 40 years ago when Human-Computer Interaction (HCI) research gained momentum by studying the same topics. This position paper reviews the HCI waves to explicate the new perspective we should take to user experience research in the 2020's.Description
Funding Information: This work was supported by Business Finland, Grant no: 81/31/2020. Publisher Copyright: Copyright © 2021 for this paper by its authors.
Keywords
Automation, Design for wellbeing, Hci history, Ux at work
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Citation
Roto , V 2021 , ' Automation Experience at the Workplace - Playing the 1980's Record? ' , CEUR Workshop Proceedings , vol. 2905 . < http://ceur-ws.org/Vol-2905/paper1.pdf >
