Outcome, process and operating environment characteristic CSFs and evaluation of success in shared services - Case Schiedel

dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.authorTanhua, Laura
dc.contributor.departmentDepartment of Accountingen
dc.contributor.departmentLaskentatoimen laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2013-01-14T11:34:56Z
dc.date.available2013-01-14T11:34:56Z
dc.date.dateaccepted2012-11-29
dc.date.issued2012
dc.description.abstractOutcome, Process and Operating Environment Characteristic CSFs and Evaluation of Success in Shared Services - Case Schiedelen
dc.ethesisid13051
dc.format.extent96
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/7395
dc.identifier.urnURN:NBN:fi:aalto-201301151098
dc.language.isoenen
dc.locationP1 I
dc.programme.majorAccountingen
dc.programme.majorLaskentatoimifi
dc.subject.heleconlaskentatoimi
dc.subject.heleconaccounting
dc.subject.heleconpalvelut
dc.subject.heleconservice
dc.subject.heleconcall center
dc.subject.heleconcall center
dc.subject.heleconmenestyminen
dc.subject.heleconsuccess
dc.subject.heleconarviointi
dc.subject.heleconevaluation
dc.subject.keywordpalvelukeskus; shared services; implementointiprosessi; implementation process; kriittiset menestystekijät; critical success factors; onnistumisen mittaaminen; evaluation of success
dc.titleOutcome, process and operating environment characteristic CSFs and evaluation of success in shared services - Case Schiedelen
dc.typeG2 Pro gradu, diplomityöfi
dc.type.dcmitypetexten
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu tutkielmafi
local.aalto.idthes13051
local.aalto.openaccessno

Files