Customer loyalty in professional services: a customer relationship management approach

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorKauppinen, Aki
dc.contributor.departmentMarkkinoinnin laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2020-11-17T14:18:43Z
dc.date.available2020-11-17T14:18:43Z
dc.date.issued2004 
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/57080
dc.identifier.urnURN:NBN:fi:aalto-2020111715933
dc.language.isoenen
dc.programme.majorMarketingfi
dc.rights.accesslevelclosedAccess
dc.subject.keywordMarkkinointifi
dc.subject.keywordAsiantuntijatfi
dc.subject.keywordPalvelutfi
dc.subject.keywordAsiakashallintafi
dc.subject.keywordSuhdetoimintafi
dc.subject.keywordAsiakkaatfi
dc.subject.keywordLuottamusfi
dc.titleCustomer loyalty in professional services: a customer relationship management approachen
dc.type.okmG2 Pro gradu, diplomityö 
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu -tutkielmafi
dc.type.publicationmasterThesis 
local.aalto.digiauthask
local.aalto.digifolderAalto_48667
local.aalto.idthes9582
local.aalto.openaccessno

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