Customer loyalty in professional services: a customer relationship management approach
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Volume Title
School of Business |
Master's thesis
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Instructions for the author
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Date
2004
Department
Major/Subject
Marketing
Mcode
Degree programme
Language
en
Pages
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Description
Keywords
Markkinointi, Asiantuntijat, Palvelut, Asiakashallinta, Suhdetoiminta, Asiakkaat, Luottamus