Implementation process challenges of enterprise resource planning systems

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Volume Title

School of Business | Bachelor's thesis

Date

2024

Major/Subject

Mcode

Degree programme

Tieto- ja palvelujohtaminen

Language

en

Pages

27

Series

Abstract

This literature review discusses the implementation of enterprise resource planning systems (ERPs) in organizations that are in the progress of developing their operations to be more efficient. The development of these systems is rapid and in the last decades the availability of these systems has greatly increased. Available features of the software are greater than ever before, and the implementation process has greatly developed. When implementing these systems, the organization must account for many variables. Problems in ERP integration is often met in the implementation process and the management of the project itself. Issues can be solved and min imized through having a dedicated team lead the process and with adequate management. A development in the field of ERPs is the increased number of cloud-based solutions. This makes access to the software easier and inexpensive as before without the need for large investments in technological infrastructure that has been a key cost in ERP usage. These cloud-based solutions have increased the availability of this software while also making them more versatile and modular. ERPs have direct effect on supply chain management as it gives real-time data to lead decision making in operations.

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Thesis advisor

Seongtae, Kim

Keywords

ERP, SCM, implementation, MRP, CRM

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