Involving Vulnerable User Groups for Designing eHealth : A Designers' Perspective

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Authors

Date

2025-05-15

Department

Department of Computer Science

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Mcode

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Language

en

Pages

5

Series

Intelligent Health Systems – From Technology to Data and Knowledge: Proceedings of MIE 2025, pp. 1140-1144, Studies in Health Technology and Informatics ; Volume 327

Abstract

Involving users in the design of eHealth systems for the whole population can be difficult due to the wide range of potential users. This is particularly true in designing applications that will be used by vulnerable user groups, such as those of higher age, those with lower income or education, and those living alone or in rural areas. In this paper, we describe a qualitative interview study of designers involved in designing eHealth applications. The focus of the study was on how user needs and requirements are being incorporated into the design of such systems. The findings indicate the importance of understanding the accessibility needs of vulnerable populations. The paper describes a range of challenges reported in making eHealth more accessible to a wider range of users, including vulnerable groups.

Description

Keywords

eHealth systems, user analysis, user involvement, User needs, vulnerable groups

Other note

DOI

10.3233/SHTI250568

Citation

Kujala, S, Kasteenpohja, K, Borycki, E M & Kushniruk, A W 2025, Involving Vulnerable User Groups for Designing eHealth : A Designers' Perspective. in Intelligent Health Systems – From Technology to Data and Knowledge : Proceedings of MIE 2025. Studies in Health Technology and Informatics, vol. 327, IOS Press, pp. 1140-1144, Medical Informatics Europe Conference, Glasgow, United Kingdom, 19/05/2025. https://doi.org/10.3233/SHTI250568

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https://urn.fi/URN:NBN:fi:aalto-202506114552

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[article-cris] Perustieteiden korkeakoulu / SCI