The role of technology in service encounters: importance of critical evaluation

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dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorWittkowski, Kristina
dc.contributor.authorKokkola, Lotta
dc.contributor.departmentMarkkinoinnin laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2021-10-31T17:01:34Z
dc.date.available2021-10-31T17:01:34Z
dc.date.issued2020
dc.format.extent38
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/110639
dc.identifier.urnURN:NBN:fi:aalto-202110319814
dc.language.isoenen
dc.programmeMarkkinointien
dc.subject.keywordservice encountersen
dc.subject.keywordtechnologyen
dc.subject.keywordservice provideren
dc.subject.keywordconsumeren
dc.subject.keywordcriticalen
dc.titleThe role of technology in service encounters: importance of critical evaluationen
dc.typeG1 Kandidaatintyöfi
dc.type.ontasotBachelor's thesisen
dc.type.ontasotKandidaatintyöfi

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