Service classification frameworks - customer service channel approach
dc.contributor | Aalto-yliopisto | fi |
dc.contributor | Aalto University | en |
dc.contributor.author | Karppinen, Rauli | |
dc.contributor.department | Liiketoiminnan teknologian laitos | fi |
dc.contributor.department | Department of Business Technology | en |
dc.contributor.school | Kauppakorkeakoulu | fi |
dc.contributor.school | School of Business | en |
dc.date.accessioned | 2020-11-17T15:43:37Z | |
dc.date.available | 2020-11-17T15:43:37Z | |
dc.date.issued | 2008 | |
dc.format.mimetype | application/pdf | en |
dc.identifier.uri | https://aaltodoc.aalto.fi/handle/123456789/58231 | |
dc.identifier.urn | URN:NBN:fi:aalto-2020111717084 | |
dc.language.iso | en | en |
dc.rights.accesslevel | openAccess | |
dc.subject.keyword | palvelut | |
dc.subject.keyword | strategia | |
dc.subject.keyword | asiakaspalvelu | |
dc.subject.keyword | huonekalut | |
dc.subject.keyword | kalusteet | |
dc.subject.keyword | vähittäiskauppa | |
dc.title | Service classification frameworks - customer service channel approach | en |
dc.type.okm | G2 Pro gradu, diplomityö | |
dc.type.ontasot | Master's thesis | en |
dc.type.ontasot | Pro gradu -tutkielma | fi |
dc.type.publication | masterThesis | |
local.aalto.digiauth | yes | |
local.aalto.digifolder | Aalto_46413 | |
local.aalto.idthes | 10715 | |
local.aalto.openaccess | yes |
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