Employee Perceptions in Technological Change – A Single Case Study on the Implementation of a New Contact Center Enterprise Software
No Thumbnail Available
URL
Journal Title
Journal ISSN
Volume Title
School of Business |
Master's thesis
Authors
Date
2019
Department
Major/Subject
Mcode
Degree programme
Information and Service Management (ISM)
Language
en
Pages
90
Series
Description
Thesis advisor
Penttinen, EskoKeywords
technological change, cognition, deployment, enterprise software