Public Libraries and Digital Service Development : Bridging the Gaps in Company Collaborations

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Volume Title

A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

Date

2024-12-31

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Language

en

Pages

12

Series

International Journal of Design, Volume 18, issue 3, pp. 61-72

Abstract

Public libraries act as service providers for citizens, offering a wide range of services that are often procured or developed together with private and third-sector actors. This article presents a series of scenarios exploring how libraries can act together with private actors to develop new digital services. The scenarios are based on a series of interviews and workshops with libraries and private service providers in the Nordic region and show how different actors perceive the challenges of developing and maintaining digital projects in a library context. We then utilize these scenarios to discuss how to better support libraries in developing new digital services when collaborating with companies by presenting four different strategies: Strengthening the Middle-Out Position of Public Libraries, Increasing Procurement Expertise, Re-assessing Collaboration Infrastructures, and Negotiating Boundaries with Private Service Providers.

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Keywords

Codesign, Collaboration, Digitalization, Libraries, Public-private Collaboration

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Citation

Ehrenberg, N, Hergatacorzian, C & Keinonen, T 2024, ' Public Libraries and Digital Service Development : Bridging the Gaps in Company Collaborations ', International Journal of Design, vol. 18, no. 3, pp. 61-72 . https://doi.org/10.57698/v18i3.05