Usability Analysis of Contending Electronic Health Record Systems
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A3 Kirjan tai muun kokoomateoksen osa
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Date
2019-01-01
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Language
en
Pages
6
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Studies in Health Technology and Informatics ; Volume 257
Abstract
In this paper, we report measured usability of two leading EHR systems during procurement. A total of 18 users participated in paired-usability testing of three scenarios: ordering and managing medications by an outpatient physician, medicine administration by an inpatient nurse and scheduling of appointments by nursing staff. Data for audio, screen capture, satisfaction rating, task success and errors made was collected during testing. We found a clear difference between the systems for percentage of successfully completed tasks, two different satisfaction measures and perceived learnability when looking at the results over all scenarios. We conclude that usability should be evaluated during procurement and the difference in usability between systems could be revealed even with fewer measures than were used in our study.Description
Keywords
electronic health record system, evaluation, measurement, procurement, usability
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Citation
Tyllinen, M, Kaipio, J & Lääveri, T 2019, Usability Analysis of Contending Electronic Health Record Systems . in Improving Usability, Safety and Patient Outcomes with Health Information Technology . Studies in Health Technology and Informatics, vol. 257, IOS Press, pp. 430-435, Information Technology and Communications in Health, Victoria, Canada, 19/02/2019 . https://doi.org/10.3233/978-1-61499-951-5-430