Literature review

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Journal Title

Journal ISSN

Volume Title

School of Business | Bachelor's thesis

Date

2019

Major/Subject

Mcode

Degree programme

Tieto- ja palvelujohtaminen

Language

en

Pages

28 + 14

Series

Abstract

The increase of data-driven decision making in digital-facing organisations in the 2010’s has brought methodologies such as A/B testing into the toolbox of online marketers. A/B testing in particular has become an essential part of the design process for advertisements, websites, and any user-facing interfaces. This thesis aims to form a critical appraisal of A/B testing as a method by conducting a systematic literature review on how much the topic has been studied before. In addition, this thesis identifies the common pitfalls seen in implementation of A/B tests. The motivation to form a critical look into the subject rises from the rapid growth of the popularity of A/B testing. As the amount of companies utilising the methodology rises, it is important to review the topic to identify current best practices and possible deficiencies in research.

Description

Thesis advisor

Zhou, Xun

Keywords

A/B testing, online controlled experiment, marketing, optimization

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Citation