Stuck in the middle: A case study of getting caught between an old and new commercial-off-the-shelf system

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A4 Artikkeli konferenssijulkaisussa

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en

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10

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Proceedings of the 58th Hawaii International Conference on System Sciences, pp. 6057-6066, Proceedings of the Annual Hawaii International Conference on System Sciences

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When replacing their information systems, organizations sometimes find themselves caught between old and new systems upon failing to withdraw the entrenched ones fully. The paper presents a case study of an organization that failed to discontinue its legacy business-intelligence system after having deployed a new one. The findings spotlight crucial conditions unique to settings of commercial off-the-shelf systems, such as lack of control over external systems.

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Publisher Copyright: © 2025 IEEE Computer Society. All rights reserved.

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Rannisto, S, Penttinen, E & Rinta-Kahila, T 2025, Stuck in the middle: A case study of getting caught between an old and new commercial-off-the-shelf system. in T X Bui (ed.), Proceedings of the 58th Hawaii International Conference on System Sciences. Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii International Conference on System Sciences, pp. 6057-6066, Annual Hawaii International Conference on System Sciences, Waikoloa Village, Hawaii, United States, 07/01/2025. https://doi.org/10.24251/hicss.2025.725