Does customer analysis affect firm performance? Quantitative evidence from the Finnish market

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Journal Title

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Volume Title

School of Business | Master's thesis

Date

2023

Major/Subject

Mcode

Degree programme

Marketing

Language

en

Pages

63

Series

Description

Thesis advisor

Tikkanen, Henrikki

Keywords

customer analysis, financial performance, Finnish markets, data collection, data analysis, B2B, B2C, customer relationship management

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Citation