Redesigning internal processes in a software-company
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Helsinki University of Technology |
Diplomityö
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Instructions for the author
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Date
1995
Department
Major/Subject
Tietotekniikka
Mcode
Tik-86
Degree programme
Language
en
Pages
68
Series
Description
Supervisor
Mäntylä, MarttiThesis advisor
Örn, MarkkuLoikala, Antti
Keywords
process, prosessi, operative / value-added process, operatiivinen prosessi, secondary / supporting process, tukiprosessi, Business Process Reengineering, myynti-objekti, Redesign, ResurssiKalenteri, Performance Measurement, resurssisuunnittelu, Change Management, informaatiovirta, sales-object, raportoituminen, ResourceCalendar, resource planning, information flow, automatic reporting