Total Quality Management Essentials: A Framework for Assessing and Improving the Processes of the Company
No Thumbnail Available
URL
Journal Title
Journal ISSN
Volume Title
Helsinki University of Technology |
Licentiate thesis
Checking the digitized thesis and permission for publishing
Instructions for the author
Instructions for the author
Authors
Date
1995
Department
Major/Subject
Tietotekniikka
Mcode
Tik-86
Degree programme
Language
en
Pages
147
Series
Description
Supervisor
Mäntylä, MarttiThesis advisor
Lillrank, PaulKeywords
process orientation, prosessikeskeisyys, information technology, tietojen hallinta, performance measurement, laatustrategia, quality tools, suoritusten mittaus, assessment tools, laatutyökalut, asemointityökalut