Improving Business Process Resilience to Long-tailed Business Events via Low-code
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A4 Artikkeli konferenssijulkaisussa
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Date
2022-09-16
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en
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2022 IEEE International Conference on Web Services (ICWS)
Abstract
Among different types of changes, a specific type named long-tailed change (LTC), induced by wide-spectrum and sporadic events (hereafter long-tailed business events (LBEs), poses fresh challenges to available change management solutions in business process management. The disorder in economic and social life caused by the competition of COVID-19 epidemics and countermeasures all over the world fully demonstrates the impact of this new change management problem. Based on the principle of separation of concerns, this paper proposes a systematic framework to solve the above problem. The solution consists of a low-code mechanism for process adaptation and business policy conformance. As a result, front-line practitioners can quickly react to changes by using a domain-specific language (DSL) while a corresponding verification of functional and non-functional attributes maintains compliance with business constraints. We validate the solution through a case study of an e-commerce scenario during the COVID-19 pandemic.Description
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Zhu, J, Peng, J, Zhang, L & Truong, L 2022, Improving Business Process Resilience to Long-tailed Business Events via Low-code . in C A Ardagna, N Atukorala, B Benatallah, A Bouguettaya, F Casati, C K Chang, R N Chang, E Damiani, C G Guegan, R Ward, F Xhafa, X Xu & J Zhang (eds), 2022 IEEE International Conference on Web Services (ICWS) . IEEE, pp. 343-348, IEEE International Conference on Web Services, Barcelona, Spain, 10/07/2022 . https://doi.org/10.1109/ICWS55610.2022.00057