Addressing Ethical Concerns: Guidelines for Quality Requirements in Requirements Engineering

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Journal Title

Journal ISSN

Volume Title

Perustieteiden korkeakoulu | Master's thesis

Date

2024-05-20

Department

Major/Subject

Computer Science

Mcode

SCI3042

Degree programme

Master’s Programme in Computer, Communication and Information Sciences

Language

en

Pages

63+3

Series

Abstract

Ethical concerns play an important role in shaping decisions in software develop- ment. However, existing literature tends to address certain ethical concerns more comprehensively than others. Specifically, quality requirements such as privacy and security receive more extensive attention compared to transparency and fairness. This underscores a notable gap in research, particularly concerning ethical concerns regarding quality requirements within RE. The goal of this thesis was to identify guidelines to address ethical concerns in the RE process, focusing on privacy, security, transparency, and fairness. In the literature review, the thesis identifies and synthe- sizes ethical guidelines to address these concerns. Furthermore, the thesis utilizes empirical research, conducted through eight semi-structured interviews, to provide supplementary insights and guidelines alongside the findings synthesized from the literature review. The guidelines derived for privacy highlight the need for explicit user consent and GDPR compliance, while security guidelines prioritize encryption for data protection and reliability. Transparency guidelines emphasize informing customers about data usage to build trust, focusing on accessibility of information to both users and stakeholders. Fairness guidelines stress using diverse data to mitigate bias and implementing mechanisms to evaluate algorithms to ensure fairness. The conclusion highlights that transparency and fairness are relatively understudied quality requirements in RE, despite holding significant importance. It also highlights that institutional resistance to change and limited understanding of emerging technologies impede the effective adoption of fairness measures.

Description

Supervisor

Kauppinen, Marjo

Thesis advisor

Balasubramaniam, Nagadivya

Keywords

requirements engineering, ethics, software engineering, ethical concerns, quality requirements

Other note

Citation