Business to business order delivery process development in information and communication technology business
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Helsinki University of Technology |
Diplomityö
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Instructions for the author
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Date
2005
Department
Major/Subject
Viestintätekniikka
Mcode
AS-75
Degree programme
Language
en
Pages
46
Series
Description
Supervisor
Saarelma, HannuKeywords
business process management, prosessijohtaminen, business process improvement, prosessinkehittäminen, continuous process improvement, jatkuva parantaminen, business process re-engineering, prosessin uudelleen suunnittelu, benchmarking, benchmarkkaus