Is the inclusion of a cryptocurrency miner in antivirus software a good idea?

Abstract

This thesis is using a qualitative research approach to answer the question, if the inclusion of an Ethereum crypto miner in Gen Digital Incorporated’s antivirus solutions Norton360 and Avira Antivirus is a good idea. There is a lack of scientific research on how users change their view about a software company that include a cryptocurrency miner in their antivirus software. With energy consumption concerns rising and cryptocurrencies being at a two year low it is important to analyze the effect this business practice has on users. The results can be used by companies for decision making and users to understand the environmental impact of cryptocurrency mining. With semi-structured interviews of ten antivirus software users, data was collected about their views of antivirus software, cryptocurrencies, Gen Digital Incorporated and the environmental consequences of a cryptocurrency miner. The findings suggest that it is indeed a good idea, from a user and company perspective, even though we live in an energy crisis at the moment. The environmental consequences were not seen significant enough to raise consequences for Gen Digital Incorporated. A call for lawmakers is proposed to get companies to take responsibility for the emissions their software is causing. Also, limitations and future research are discussed.