How does customer centricity affect organizations and the practice of marketing?

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School of Business | Bachelor's thesis
Electronic archive copy is available locally at the Harald Herlin Learning Centre. The staff of Aalto University has access to the electronic bachelor's theses by logging into Aaltodoc with their personal Aalto user ID. Read more about the availability of the bachelor's theses.

Date

2022

Major/Subject

Mcode

Degree programme

Markkinointi

Language

en

Pages

25+2

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Description

Thesis advisor

Blakaj, Hedon

Keywords

customer centricity, product centricity, the transactional marketing paradigm, the relationship marketing paradigm, organizational structure, strategy, marketing

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