Redefining capabilities as drivers of adaptation, incremental change, and transformation: Recognizing the importance of strategic and operational intent on performance
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A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
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2022-05
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en
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18
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Journal of Management and Organization, Volume 28, issue 3, pp. 522-539
Abstract
Prior research has emphasized the importance of dynamic capabilities to organizational transformation. In this paper, we explore how dynamic capabilities can have varying roles in change, and only potentially create transformational outcomes. By conducting ethnographic phenomenon driven research and observing the interactions of specific customer data related capabilities over a long period of time, we relate the potential for change to the way in which capabilities' interact, and identify three different mechanisms for change. Transformation requires a disruption of existing operational capabilities, which may result from one of the three identified mechanisms. Introducing a more theoretically consistent and practical taxonomy for (dynamic) capabilities may help in resolving some of the criticisms for their unclear practical implications. Further, our findings underline the importance of studying capabilities in their networks within organizations and over time.Description
Keywords
Big data, dynamic capabilities, organizational change, retailing, routines, Tesco, transformation, DYNAMIC CAPABILITIES, ROUTINES, ORGANIZATIONS
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Citation
Paavola, L & Cuthbertson, R 2022, ' Redefining capabilities as drivers of adaptation, incremental change, and transformation: Recognizing the importance of strategic and operational intent on performance ', Journal of Management and Organization, vol. 28, no. 3, pp. 522-539 . https://doi.org/10.1017/jmo.2022.36