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Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study
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A4 Artikkeli konferenssijulkaisussa
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en
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CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Abstract
The COVID-19 pandemic has led governments worldwide to introduce various measures restricting human activity and mobility. Along with the administration of COVID-19 vaccinations and rapid testing, socio-technological solutions such as digital COVID-19 certificates have been considered as a strategy to lessen these restrictions and allow the resumption of routine activities. Using a mixed-methods approach - a survey (n=1008) and 27 semi-structured interviews - this study explores the attitudes of residents in the Republic of Ireland towards the idea of introducing digital COVID-19 certificates. We examine the topics of acceptability, fairness, security and privacy of COVID-related personal data, and practical considerations for implementation. Our study reveals the conditional and contextual nature of the acceptability of digital certificates, identifying specific factors that affect it, associated data practices, and related public concerns and expectations of such technologies.
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Funding Information: This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 754489. It was also supported, in part, by Science Foundation Ireland grants 13/RC/2094 and 18/CRT/6222, and co-funded under the European Regional Development Fund through the Southern & Eastern Regional Operational Programme to Lero – the Irish Software Research Centre (www.lero.ie). Publisher Copyright: © 2022 Owner/Author.
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Nurgalieva, L, Ryan, S, Balaskas, A, Lindqvist, J & Doherty, G 2022, Public Views on Digital COVID-19 Certificates : a Mixed Methods User Study. in CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems., 75, ACM, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, New Orleans, Louisiana, United States, 30/04/2022. https://doi.org/10.1145/3491102.3502066