The use of artificial intelligence In customer service operations of Finnish banks
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URL
Journal Title
Journal ISSN
Volume Title
School of Business |
Master's thesis
Authors
Date
2022
Department
Major/Subject
Mcode
Degree programme
Information and Service Management (ISM)
Language
en
Pages
75
Series
Description
Thesis advisor
Tuunainen, VirpiKeywords
artificial intelligence, banking industry, customer service, customer experience