The Role of Facility Management in University Startup Ecosystems: A Startups’ Perspective

Abstract

Background and aim. Globally, universities are actively promoting startup entrepreneurship. This means the traditional university environment is expanding into university startup ecosystems (USE). This research studies the role of FM in USE from the startups' perspective. Methods. This research selected a startup center called A Grid at the Aalto University campus in Espoo, Finland as a single case study. The data was collected via a startup journey workshop with 35 startups. The data was analyzed via a data-driven thematic analysis. Results. In addition to providing flexible space and facilities, FM also facilitates connections within the USE and supports business development. Startups expect an affordable campus environment with flexible spaces, convenient proximity to students, the university community, peers, and the city, and support for their primary processes, including socialization and business development. Practical or social implications. The optimization of FM can be aimed at enhancing connections and business development in the USE. It is suggested to implement flexible strategies in space and facility sharing and provide various services regarding networking and business development within USE.