The methodology of user-sensitive service design within urban planning

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorWallin, Sirkku
dc.contributor.authorHorelli, Liisafi
dc.contributor.departmentMaankäyttötieteiden laitosfi
dc.contributor.departmentDepartment of Real Estate, Planning and Geoinformaticsen
dc.contributor.schoolInsinööritieteiden korkeakoulufi
dc.contributor.schoolSchool of Engineeringen
dc.date.accessioned2016-01-11T10:01:38Z
dc.date.available2016-01-11T10:01:38Z
dc.date.issued2010
dc.description.abstractThe increasingly complex living environment poses challenges in everyday life that thetraditional urban planning cannot meet. We argue that the methodology, called the user-sensitiveservice design within urban planning, is viable for many stakeholders in a situation,where the infrastructure of everyday life is shattering and the uncertainty and ambiguity of theplanning process and outcomes are prevailing (Forester 1993). Our aim is to present themethodology and its application in the planning and development of digitised services in aneighbourhood of Helsinki. The methodology turns out to be a hybridiser and a bridge builderthat embeds urban planning in the local context. In addition, it is a vehicle for transfering theplanning content to the phases of implementation and use, resulting in the emergence ofglocal digital spaces.en
dc.description.versionPeer revieweden
dc.format.extent16
dc.format.mimetypeapplication/pdfen
dc.identifier.citationWallin, Sirkku & Horelli, Liisa. 2010. The methodology of user-sensitive service design within urban planning. Environment and Planning B: Planning and Design. Volume 37, Number 5. 16. 1472-3417 (electronic). DOI: 10.1068/b35130.en
dc.identifier.doi10.1068/b35130fi
dc.identifier.issn1472-3417 (electronic)fi
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/19358
dc.identifier.urnURN:NBN:fi:aalto-201601081006
dc.language.isoenen
dc.publisherSageen
dc.relation.ispartofseriesEnvironment and Planning B: Planning and Designen
dc.relation.ispartofseriesVolume 37, Number 5
dc.rights© 2010 Sage. This is the post print version of the following article: Wallin, Sirkku & Horelli, Liisa. 2010. The methodology of user-sensitive service design within urban planning. Environment and Planning B: Planning and Design. Volume 37, Number 5. 16. 1472-3417 (electronic). DOI: 10.1068/b35130, which has been published in final form at http://epb.sagepub.com/content/37/5/775.abstract?id=b35130.en
dc.rights.holderSage
dc.subject.keyworduser-sensitive designen
dc.subject.keywordurban planningen
dc.subject.keywordinfrastructure of everyday lifeen
dc.subject.keywordcoproductionen
dc.subject.otherArchitectureen
dc.titleThe methodology of user-sensitive service design within urban planningen
dc.typeA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessäfi
dc.type.dcmitypetexten
dc.type.versionPost printen
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