Learning from customer complaints: business cases in two different business environments

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorSalmela, Sini
dc.contributor.departmentLiiketoiminnan teknologian laitosfi
dc.contributor.departmentDepartment of Business Technologyen
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2020-11-17T15:48:08Z
dc.date.available2020-11-17T15:48:08Z
dc.date.issued2008 
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/58320
dc.identifier.urnURN:NBN:fi:aalto-2020111717173
dc.language.isoenen
dc.rights.accesslevelclosedAccess
dc.subject.keywordlogistiikka
dc.subject.keywordpalvelut
dc.subject.keywordasiakkaat
dc.subject.keywordpalaute
dc.subject.keywordasiakashallinta
dc.subject.keywordprosessit
dc.subject.keywordoppiminen
dc.subject.keywordkehitys
dc.subject.keywordlaatu
dc.subject.keywordorganisaatio
dc.titleLearning from customer complaints: business cases in two different business environmentsen
dc.type.okmG2 Pro gradu, diplomityö 
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu -tutkielmafi
dc.type.publicationmasterThesis 
local.aalto.digiauthask
local.aalto.digifolderAalto_46294
local.aalto.idthes10820
local.aalto.openaccessno

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